Frequently Asked Questions

How to set up email alerts?

You had better use gmail, not yahoo or hotmail.

1. Please make sure DVR or NVR has connected to router and Internet successfully. You can judge by picture below. If it always keeps disconnected, please click here to get some help. /kb/content/10/87/what-to-do-if-dvr-or-nvr-can-t-connect-cloud.html

2. Please enable alarm and email alerts function.

3. Please log in your gmail account.

4. Please open website below

5. Please tick turn on.

6. Please set up email in DVR setting like picture below. If mail test succeeds, it is working.

smtp server is

port is 465

tick SSL

user name is your gmail account

password is your gmail account password

sender is your gmail account

receiver can be any email.




Last update:
2017-08-25 10:04
Average rating: 1.52 (66 Votes)

You cannot comment on this entry

Chuck Norris has counted to infinity. Twice.

Most popular FAQs

  1.   How to connect DVR/NVR on phone app xmeye? (272108 views,Published at 2017-04-04 07:51)
  2.   How to connect DVR/NVR on computer browser? (215937 views,Published at 2017-03-16 09:59)
  3.   How to set up email alerts? (136889 views,Published at 2017-08-25 10:04)
  4.   Where to find the serial number and QR code ... (125041 views,Published at 2017-03-30 04:02)
  5.   How to install a hard disk drive? (118988 views,Published at 2016-11-30 05:42)
  6.   What to do if DVR or NVR can't connect ... (115620 views,Published at 2015-12-23 09:26)
  7.   How to setup motion detection recording? (96738 views,Published at 2016-05-31 05:43)
  8.   What to do if you forget camera's password? (89061 views,Published at 2015-09-18 05:12)
  9.   What to do if phone or computer can't connect ... (88949 views,Published at 2017-02-20 03:22)
  10.   How long can 1TB hard drive record? (88089 views,Published at 2017-04-03 05:34)