Frequently Asked Questions

How to connect DVR/NVR on computer browser?


 The method is for both local view and remote view because they are totally the same.

1. Connect your DVR to your router using an Ethernet cable
2. Check if system has connected to router and Internet successfully.

/kb/content/1/87/what-to-do-if-dvr-or-nvr-can-t-connect-cloud.html

3. Find your system's serial number(SN).

/kb/content/1/40/where-to-find-the-serial-number-and-qr-code-of-system-and-nat-status.html

4. Open website www.xmeye.net

You  had better use IE, not chrome, not firefox, not EDGE for win 10. Here is method how to use IE in win 10. /kb/content/11/216/how-use-ie-on-windows-10-system.html

 It will ask you to install a plug-in support.annke.com/document/XM/General/plug/NewActive.exe

If you find you can not install active plug-in, here is solution. /kb/content/11/138/no-categories-found.html

6.If you log in by device, below are steps.

Here is instruction where to find serial number of system.

/kb/content/9/40/where-to-find-the-serial-number-and-qr-code-of-system-and-nat-status.html

Last update:
2017-03-16 09:59
Author:
Revision:
1.27
Average rating: 1.92 (25 Votes)

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